Frequently Asked Questions

Everything you need to know about shopping with Hazel Boutique.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that sale items and intimates are final sale.

How do I know which size to choose?

Each product page features a detailed size guide. Since we curate pieces from various designers, we also include 'Fit Notes' in the description to tell you if an item runs small, large, or true to size.

Do you offer international shipping?

Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of placement if you need to make changes, and we will do our best to assist you.